Snowy River Caravan Problems:
Customer Resources & FAQs
Warranty Claim
Download WarrantyThe Truth Is, Caravan Problems Occur No Matter the Make
No caravan is immune to the hardships of the road, and in the course of your travels, you’re likely to encounter some caravan problems with your Snowy River model. Luckily, we keep you protected against the unexpected with our comprehensive warranty, which offers 5 years of structural coverage and a 2-year manufacturer warranty, so you know we’ve got your back when things go wrong.
Plus, our extensive service centre network ensures you’re never far from a helping hand when you need it most. Check out some of the featured reviews below and see how our wonderful service agents have helped get Snowy River caravan problems fixed up and your caravan back on the road!
RVMAP Accreditation & the RV Master Manufacturer Program
When purchasing a caravan, the RVMAP accreditation and RV Master Manufacturer Program provide valuable assurance to customers.
The RVMAP badge, issued by the Caravan Industry Association of Australia, signifies that a manufacturer voluntarily adheres to rigorous Australian Design Rules and Federal Compliance Regulations. With regular inspections conducted across participating businesses, the badge represents a commitment to producing caravans that meet these high standards. Customers can feel confident knowing that RVMAP-accredited products are backed by a dedication to compliance and quality.
Similarly, the RV Master Manufacturer Program goes beyond compliance by setting a ‘whole of business’ benchmark for manufacturing excellence. Manufacturers in this elite group display the RV Master logo, a trusted symbol of quality and superior service. Supported by a national marketing campaign, the RV Master accreditation assures customers that they’re purchasing from a manufacturer dedicated to reliability and professionalism.
Together, these programs offer peace of mind, making it easier to trust your investment in a quality-built caravan.
Even Snowy River caravans sometimes have problems.
When they do, we deal with them quickly.
Here are some examples...
“Ryan said drop in on our way past and it’ll take 45 mins to fit a new one. True to his word we were in and out within 45 mins.”
Lisa, Green RV Forest Glen, QLD
“Dario’s had no hesitation in sorting out through warranty (currently underway), very customer focused and willing to help out.”
Eric, Dario Caravans, Adelaide, SA
“Highly recommend. The warranty team has been first class, well done Snowy, we are very happy campers!”
Michael, Snowy River Caravans Factory, Somerton, VIC
“We cannot praise these guys enough for their honesty, professionalism and how well they looked after us. Great job guys.”
Jorge, Dario Caravans, Adelaide, SA
Find Your Nearest Snowy River Caravan Repair Centre Today
Whether you're in need of a warranty claim or a quick repair, our repair centres will guide you through the process and get your issues resolved, so you can focus on exploring. Find your nearest Snowy River repair centre today, or explore our warranty to see what you're covered for.
Find Service Agents
Alpha’s Caravans & RV Centre
Andy’s Caravan Repairs
Ashmores Caravan Services & Accessories
Augusta Caravan & Campers
Auswide Caravans & RVs NOWRA
Ballarat City Caravans
Best RV Repairs
Capalaba Caravan Repairs
Caravan and Mobile Home Repairs – Rex Payne
Caravan Repairs & Service
Caravan RV Central Queensland
CaravanMart
Coastal Caravan & RV
Dario Caravans & Repairs
Darwin Caravan and RV Centre – Paul
Gian RV Services and Solar
J & D Caravans
Kings Service Centre
Kingston Caravan Repairs
Lee Caravan Repairs Mobile Service
M & J’s Caravan Repairs
Maks Caravan & Camping
Man of Steel On-Site Caravan and Trailer Repairs
Mandurah Caravan Repairs
Max Caravan Repair Service
Northside Caravan Repairs & Spares
Parravans Caravan World
Perth Caravan Repair Centre
Perth North Caravan Repairs
Queensland Caravan Clearance Centre
Roadking Caravan
Royans (previously Nymans Smash Repairs)
RV Check Australia
Sheriff Caravans
Springvale Caravan Centre
The Caravan Clinic
The Caravan Doctor
The Caravan Hub
Ulladulla RV Repair Center
Vantechs Mobile Caravan Repairs
Warnambool Caraval Repairs
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Frequently Asked Questions
Simply fill out the form here https://form.snowyrivercaravans.com.au/Warranty. A warranty claim must be accompanied by proof of purchase, full details of the fault and maintenance records.
A full list of authorised repairers is provided on our website (including on this page). Your caravan must have periodic services and maintenance checks. In your owner’s manual, we have included the Periodical Maintenance Schedule which should be stamped and signed by your authorised repairer at the end of each service. Your first service is due at 1000km, followed by every 12 months or 10000km whichever occurs first.
Snowy River Caravans are proud to offer a 5-Year Structural Warranty, alongside a 2-Year Manufacturer’s Warranty.
Yes, you can! If you have any questions or need further assistance, you can contact us directly at +61 3 8314 3900 or email us at warranty@regentrv.com.au. We’re here to help you every step of the way.
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